Customs and Tax Policy

Shipping & Customs Information (DDU Terms)

  1. Our store operates under the DDU (Delivered Duty Unpaid) shipping term.
    This means that shipping costs are included at checkout, but import duties, taxes, and customs fees charged by the destination country are the responsibility of the customer.

  2. All orders are shipped from South Korea, and the checkout total does not include import duties, VAT, or any customs-related fees.
    These additional charges may be requested by your local customs office or courier before delivery.

  3. If import duties or taxes are applied, you will be contacted by the shipping carrier or customs office.
    These charges must be paid by the customer in order for the package to be released for delivery.
    Unpaid customs fees may result in the parcel being returned or destroyed, and refunds or reshipments will not be available in such cases.

  4. If delivery is delayed or returned due to incorrect address, refusal to pay duties, or absence of recipient, all additional shipping and customs costs will be the customer’s responsibility.
    Refunds cannot be issued for such cases.

  5. Shipping fees displayed at checkout are calculated based on destination and parcel weight, and represent only the international shipping cost.
    Customs duties, taxes, and import clearance fees are not included in this amount.

  6. Estimated delivery time may vary depending on the shipping method and customs process:
    Express: 2–5 business days / Standard: 1–2 weeks or longer, depending on destination and local customs conditions.

  7. For any questions or assistance regarding customs or shipping, please contact our customer service team at byitkpop@gmail.com

United States

EN: (All amounts after 2025-08-29 are subject to taxation / HTS by item + state tax separately) Duties and fees may apply to all shipments. The exact amount is calculated by U.S. Customs and/or the carrier based on the HS code and shipment value.

 

 

European Union – e.g., Germany/France

EN: VAT applies to all orders (e.g., Germany 19%, France 20%). Customs duty is generally exempt for consignments ≤ €150 (exceptions may apply).

 


United Kingdom

EN: VAT 20% applies to all orders. Customs duty is generally exempt for consignments ≤ £135.

 

Singapore

All imports are subject to GST 9% (applies regardless of order amount).

Thailand

VAT 7% applies to all orders. Customs duty is generally exempt when CIF ≤ THB 1,500.

 

Notice

Taxes are estimates and may vary by HS code, product materials, promotions, and clearance method. The final amount is determined by customs and/or the carrier.